At ELEGANZIA JEWELRY, our shipments are sent out from Monday - Friday. Orders will be processed after receiving, may take up to 2 business days to process before we will ship it to your doorstep directly from our manufacturing facility.
When we shipped your order with our logistic partners, you will receive an email from ELEGANZIA JEWELRY containing the consignment note number, which act as your tracking number. If we are unable to meet the estimated delivery date, we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
*** Due to Covid-19, some countries is currently not available due to routing, delivery restriction and customs clearance.
You can track your parcel delivery at eleganziajewelry.com/pages/order-lookup
Contact us through eleganziajewelry.com/pages/contact-us with your enquiries.
Every purchase over $70 will be entitled for Free Standard Shipping. If you wish for a faster delivery, you may choose from expedited delivery or priority delivery with extra charges incurred. All the shipping fees are reflected on the chart below:
*** Please take note that the delivery charges do not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties. We also do not ship to PO boxes.
*** If the delivery address is located at out-of-delivery areas determined by our logistic partners, there will be an additional charges of estimated $22 be imposed. You will be notify through email to pay the said surcharge, if your delivery address falls under the out-of-delivery areas.
*** In light of COVID-19, you may experience slight delay in receiving your orders. We apologize for the inconvenience.
International Payment Methods Accepted:- PayPal
- International Credit Cards
International orders will be subject to additional verification of billing address, bank and bank phone number. Please allow 2-3 business days for international order verification to be completed. We highly recommend you to check out with a verified PayPal account for faster processing.
To learn about PayPal verification, click here.
In the event that we are not able to verify the credit card information you provided, we may send a PayPal payment request as an alternate payment method. For added security reason, we may also need you to ensure your PayPal account is verified.